Clients (App.)

Here you will find everything there is to know about the Hexfit application (Customer version)

Mathieu Gagné avatar
17 articles in this collection
Written by Mathieu Gagné

How to approve a professional's request

When a new professional wishes to access your existing Hexfit customer account, you will need to approve it. Here's how.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

How to display video in an exercise

The exercises present in Hexfit always contain an animation. These can be played from the mobile application.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Client - Pay an invoice sent by a professional

Clients can actually make a payment directly from their end!
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

How to fill out your food diary

As a customer, you can complete a food diary through the app. Your professional can then analyze it.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Client - Complete their program in the mobile application

Thanks to the Hexfit app, you can complete your programs directly in the app. Your professional can then analyze it
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Complete a document sent by a professional

When a professional sends a document to a client, the latter can complete it directly through the application.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Application support

Here is the procedure for getting help with the Hexfit app.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

App version

To know the version of your application, please follow this procedure
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Main application menu

Here is a brief explanation of the main menu of the application
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Synchronization of accounts

As a client you can sync your smartwatches like Polar, Apple Watch, Strava software with Hexfit.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Making appointments

Here are the steps describing how to make an appointment with a professional
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Modify your profile as a customer

Here is the procedure to modify his profile as a customer on the mobile application (Name, Password, address, email, etc.)
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Modify the parameters

Modify your account settings (Language, measurement system, notifications) as a customer using the application.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

See the active stakeholders in the file

Here is the procedure to see who are the active stakeholders in your case
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

How to see your goals on the app

Here is the procedure to see your goals on the app.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

How to regain access to your account

How to recover a forgotten password
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

Add or modify data in the application

Here is the procedure to add or modify data such as your weight, height, etc.
Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago