Clients (App.) | Hexfit Help Center

Client 2.0 – Open PDF from iPhone/iPad

Apple devices require a certain procedure in order to open PDF files. Here's how.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Print or download a program

By logging into your account from the website instead of the mobile app, you will have access to these options.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Edit and Delete a File in Online Storage

En tant que client, vous pouvez partager des fichiers avec votre professionnel. Par contre, vous pouvez aussi les supprimer par la suite.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Load history

It is possible to view your exercise history through the mobile application.

Written by Mathieu Gagné
Updated over a week ago

Client - How to approve a professional's request

When a new professional wishes to access your existing Hexfit customer account, you will need to approve it. Here's how.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 – Display video in an exercise

The exercises present in Hexfit always contain an animation or a video. It can be played once the exercise has been selected.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Pay an invoice sent by a professional

Clients can proceed to pay an invoice from their account using the "web" version of the app.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 – How to fill out your food diary

As a customer, you can complete a food diary through the app. Your professional can then analyze it.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Complete their program in the mobile application

Thanks to the Hexfit app, you can complete your programs directly in the app. Your professional can then analyze it

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Complete a document sent by a professional

When a professional sends a document to a client, the latter can complete it directly through the application.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Application support

Here is the procedure for getting help with the Hexfit app.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - App version

To know the version of your application, please follow this procedure

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 – Main menu of the application

Here is a brief explanation of the main menu of the application

Written by Mathieu Gagné
Updated over a week ago

Synchronization of accounts

As a client you can sync your smartwatches like Polar, Apple Watch, Strava software with Hexfit.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Appointment booking

Here are the steps describing how to make an appointment with a professional

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Modify your profile

Here is the procedure to modify your profile as a client on the mobile application (Name, Password, address, email, etc.)

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - See the active stakeholders in his file

Here is the procedure to see who are the active stakeholders in your case

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - How to regain access to your account

Here is how you can request to reset your password.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - See your goals in the app

As a client, it is possible to see your primary goals and mark your secondary goals as successful.

Written by Mathieu Gagné
Updated over a week ago

Client 2.0 - Save data in the application

Here is the procedure to add or modify data such as your weight, height, etc.

Written by Mathieu Gagné
Updated over a week ago