Before you can use your sessions offline, they must be downloaded.
You will find out how to do this, as well as how to use them afterward, in this article.
Downloading sessions
From the client app, click on the desired program.
Choose one of the desired sessions.
At the bottom of the screen, you will see three dots. Click on them.
The “Download for offline” option will appear. Click on it.
Confirm by clicking the “Download” button.
Repeat this for any other sessions you want to download.
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Using offline mode
When the app detects that you no longer have a network connection, a message will appear.
Two options are possible:
You can close the app completely.
This way, when it reopens, it will be in offline mode.
Or
Switch to offline mode manually.
To do this, simply go to the “Menu.”
Using offline mode
The downloaded sessions will appear here.
You can then complete your session as usual.
When you are finished, you will see these messages.
As soon as you have network coverage again, the session will be synchronized.
Further information
To view the help collection designed for customers (mobile app), click here.