As a client, you can get help in three ways:
Check out our online help articles (FAQ).
Communicate with your professional.
Contact one of our Hexperts.
See our online help articles (FAQ).
Click on the menu (Three lines located at the bottom right of the application).
Click on the “? FAQ“ button.
You can then open your web browser to search in our frequently asked questions.
Communicate with your professional
To communicate with your professional, use the application's messenger.
For more information, click here.
For more information, click here.
Write a message in the text section.
Send images and short videos.
You can send audio messages.
Emojis can be found here.
To delete a message, press and hold it.
Contact our Hexperts
Click on the menu (Three lines located at the bottom right of the application).
Click on the “Support” button.
⚠️ N.B: Support directs you to your mailbox.
The message will be directed to the Hexfit support team. |
Further information
Click on this link to see all of our help pages related to the client application.