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Client - Application support

Here is the procedure for getting help with the Hexfit app.

Mathieu Gagné avatar
Written by Mathieu Gagné
Updated yesterday

As a client, you can get help in three ways:


See our online help articles (FAQ).

  • Click on the menu (Three lines located at the bottom right of the application).

  • Click on the “? FAQ“ button.

  • You can then open your web browser to search in our frequently asked questions.


Communicate with your professional

To communicate with your professional, use the application's messenger.

For more information, click here.

  1. Write a message in the text section.

  2. Send images and short videos.

  3. You can send audio messages.

  4. Emojis can be found here.

To delete a message, press and hold it.


Contact our Hexperts

  • Click on the menu (Three lines located at the bottom right of the application).

  • Click on the “Support” button.

⚠️ N.B: Support directs you to your mailbox.

The message will be directed to the Hexfit support team.


Further information

  • Click on this link to see all of our help pages related to the client application.

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