1. Practice
Hexfit is very complete and offers a lot of flexibility, so the first thing to do is to practice. The more you use the software, the better you will become at using it.
We also recommend the use of a “dummy” account of yourself so as not to make mistakes with real customers. (See step 2)
2. “Dummy” account
We recommend that all users who are new to the software use their customer account. This allows you to test the application for yourself by sending yourself documents, programs, nutrition plans, and more.
💡 By default, a customer account should have been created for you at the same time as your professional account.
Use the username registered in the account and the same password as your business account to log in to the customer app.
Client application: If you cannot find the account, follow these steps to create a new one. |
Creating a client:
Create a new client with your name and add a distinctive name for your business account (e.g., John Do - Test).
Use a different email address than the one you use for your business account.
3. Use the “View as customer” feature
This button allows you to use the account as if you were the customer. You will then be able to see how their schedule or activities are displayed, for example.
4. Online help
Our FAQ can answer many questions. You can access it by clicking on the help button.
You can also click on the following link: https://help.myhexfit.com/en/
5. Hexfit Academy
Our Academy contains dozens of training videos for the different features of the software, but also webinars for different professionals. You can also access it by going through the help button.
6. Messaging
Our Hexperts will be able to answer your questions through the “chat”. Go through the help button in order to get to talk to someone.
Further information
To log in as a professional on your mobile device (phone or tablet), click here.