As a client, you can get help in three ways:

  1. Check out our online help articles (FAQ).

  2. Contact one of our Hexperts.

  3. Communicate with your professional.


See our online help articles (FAQ).

  • Click on the menu (Three lines located at the bottom right of the application).

  • Click on the " ? FAQ " button.

  • You can then open your web browser to search in our frequently asked questions.


Contact our Hexperts.

  • Click on the menu (Three lines located at the bottom right of the application).

  • Click on the "Support" button.

⚠️ N.B: Support directs you to your mailbox.

You can then write to the application support team (Hexfit).


Communicate with your professional

To communicate with your professional, use the application's messaging.


Further information

  • Click on this link to see all of our help pages related to the client application.

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