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How to find help on Hexfit

Here's how to find help using the software.

Mathieu Gagné avatar
Written by Mathieu Gagné
Updated yesterday

From the “? Help” section, you can find our Academy, our FAQ and much more.


  1. Quick help:

    • Brings together the help articles answering the most frequently asked questions for the page you are on.

  2. Academy:

    • Consists of tutorials, webinars, and articles in video form.

    • For most of the pages, you will come straight to a video explaining the features of where you are. (ex: How to do a program in Hexfit).

  3. FAQ:

    • You will find articles on specific topics. You can browse the articles or do research to find solutions to your questions.

  4. Chat:

    • Come and chat live with one of our Hexperts.

  5. Request:

    • If you believe that a feature is not present in the software, but could benefit other users, drop us a line here.

  6. Server status:

    • To view the status of our servers, check here or click on the link for more details.


To reach Hexfit support team by email, write to: [email protected]

For the sales department, write to: [email protected]

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