When trying to create a client  | When trying to create a professionnal  |
Important
It is not possible to transfer a Hexfit business account from one company to another. You must therefore create a new account to add the professional.
Delete account
If it is an error, write to our Hexperts the name of the person and the email to be deleted.
(Mistake example: A client who created a free trial for a business account.)
If it is an active professional account, the owner of the account must write to us in order to proceed with its deletion.
Alternative email
In order to keep all accounts active, you can create the professional under a different email address.
If you want to use the same email, this account will be deleted.
Further information
For the procedure to add a professional to your business, click here.
To add a colleague or another user to a client file, click here.