When trying to create a client  | When trying to create a professionnal  |
Important
It is not possible to transfer a Hexfit business account from one company to another. You must therefore create a new account to add the professional.
Delete account
- If it is an error, write to our Hexperts the name of the person and the email to be deleted.
(Mistake example: A client who created a free trial for a business account.)
- If it is an active professional account, the owner of the account must write to us in order to proceed with its deletion.
Alternative email
- In order to keep all accounts active, you can create the professional under a different email address.
- If you want to use the same email, this account will be deleted.
Further information
- For the procedure to add a professional to your business, click here.
- To add a colleague or another user to a client file, click here.