Prior to take appointments
Enter your availabilities in Hexfit so that you can make appointments**.
Your customer can do the same, as the system will choose a time when you have common availability. By default, the customer will be considered available at all times.
Also define at least one model event that you and your client can select from.
**You can also synchronize your Google Calendar to manage your available time more easily. |
To enter your availability in your calendar:
Click on your name (at the top right of the screen);
Choose “Settings”;
Go to “Availability” at the top of the screen.
Here you can pick your availabilities and can do:
A single time slot that spans the entire day;
Make multiple separate slots, as in the image below.
To do multiple time slot in a single day, click on the “+ Add availability” button.
To remove one, click on the trash can symbol.
You also have the option of editing your entire week with the same settings, or making each day different from the others. To do this, click on “Edit every day”.
4. You will have four preferences to choose from at the bottom of the page:
Minimum notice: Minimum time for an appointment to be booked.
For example, if you select 15 minutes, your client will have to select a time slot with at least 15 minutes before the appointment.
In the image below, you can see that it is 1:30 p.m. and that the first appointment available in the selection is at 1:45 p.m.
Buffer time: Padding around appointments for which you cannot be booked.
For example: If you have selected 30 minutes, this time will be “blocked” before and after the appointment and nothing can be added by your customers.
Start time increment: Set the frequency of the start times of your appointments
For example: Your appointments will be spaced by the chosen duration. So if you set 12:15 (15 minutes), your customers will be able to select an appointment at 9:15, 9:30 or 9:45 for the established duration. Here's what your client will see on the app.
Reminder: Set a reminder for your customers before your appointments.
Your customer will receive a reminder 24 hours before their appointment if you select the 24h box.
Modify your availability on the fly
Thanks to the synchronization between Hexfit and a Google Calendar, you can easily set time slots as unavailable for appointments.
By setting “busy” events in Google, the slots will also be “unavailable for appointments” in Hexfit.
To find out more about synchronizing your Google Calendar with Hexfit, click here.