Resend invitation to my client
If your client does not receive your invitation to become a worker in their file, you can send them again:
- Click on "Actions" that appear at the top right of the client's profile photo;
- Click on "Resend invitation".
Email not received
The customer must check in his unwanted emails (SPAM);
- Check that you have correctly written his email address when creating the account;
- Check that the address entered is the one the customer is using.
Email is not in the spam folder
- If the customer still doesn't receive anything, ask them to write us an email so we can add it manually.
- "I would like to authorize (the name of the professional) to become a stakeholder in my client account.".
- The address is: [email protected]
- To edit the customer's email, click here.
- If your customer cannot log into their account, click here.