Hexfit Help Center
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FAQ
Frequently asked questions
14 articles in this collection
Written by
Mathieu Gagné
Refferals
Did you know? Refer someone to use Hexfit as a pro and you both get freebies.
Written by
Mathieu Gagné
Updated over a week ago
How to update my credit card
To subscribe, enter your payment information. If you are already, change the credit card number and expiration date.
Written by
Mathieu Gagné
Updated over a week ago
How to change your plan
You can change the plan you are using to another through your account administration.
Written by
Mathieu Gagné
Updated over a week ago
How to change Hexfit's language
You can change the language of Hexfit as a professional on the website, but also as a customer on the mobile application.
Written by
Mathieu Gagné
Updated over a week ago
View Hexfit Status
If you have any doubts about the speed of the software or of one of the synchronized elements, you can do a simple check.
Written by
Mathieu Gagné
Updated over a week ago
What to allow for high security companies.
If your company has a high level of IT security, you will need to configure authorization to certain domains.
Written by
Mathieu Gagné
Updated over a week ago
Modify the unit system
You can easily switch between metric and imperial system or vice versa from your account settings.
Written by
Mathieu Gagné
Updated over a week ago
I don't see the same options as before
Here are some possible solutions
Written by
Mathieu Gagné
Updated over a week ago
How to translate the programs
Put the programs in the client's language
Written by
Mathieu Gagné
Updated over a week ago
Share a template program
You can share the model programs you have created with other employees in your company or branch.
Written by
Mathieu Gagné
Updated over a week ago
Why can't I access my account?
As a professional, you cannot connect to Hexfit
Written by
Mathieu Gagné
Updated over a week ago
How to take a screenshot
Here is the procedure to take a screenshot
Written by
Mathieu Gagné
Updated over a week ago
How to change a client's information
Here is the procedure to modify general information (email, telephone, date of birth, address)
Written by
Mathieu Gagné
Updated over a week ago
Tool Bar
Here is a brief explanation of the top menu found throughout the software.
Written by
Mathieu Gagné
Updated over a week ago