FAQ

Refferals

Did you know? Refer someone to use Hexfit as a pro and you both get freebies.

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Updated over a week ago

How to update my credit card

To subscribe, enter your payment information. If you are already, change the credit card number and expiration date.

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How to change your plan

You can change the plan you are using to another through your account administration.

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How to change Hexfit's language

You can change the language of Hexfit as a professional on the website, but also as a customer on the mobile application.

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View Hexfit Status

If you have any doubts about the speed of the software or of one of the synchronized elements, you can do a simple check.

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What to allow for high security companies.

If your company has a high level of IT security, you will need to configure authorization to certain domains.

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Modify the unit system

You can easily switch between metric and imperial system or vice versa from your account settings.

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I don't see the same options as before

Here are some possible solutions

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How to translate the programs

Put the programs in the client's language

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Share a template program

You can share the model programs you have created with other employees in your company or branch.

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Why can't I access my account?

As a professional, you cannot connect to Hexfit

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How to take a screenshot

Here is the procedure to take a screenshot

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How to change a client's information

Here is the procedure to modify general information (email, telephone, date of birth, address)

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Tool Bar

Here is a brief explanation of the top menu found throughout the software.

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Updated over a week ago