Skip to main content

Why can't my client see the documents I send them?

To see the documents, the visibility chosen when creating it must include the client. You can therefore edit it.

Mathieu Gagné avatar
Written by Mathieu Gagné
Updated yesterday

Editing a document

  1. Go to the administration.

  2. Choose the “Documents” tab.

  3. Click the “Actions” button and select the “Edit” option. ***

  4. In the “Configuration” section, you can select who has access to the document. Make sure the client is included in the choice.

*** ⚠️ Note that only documents that you have created can be modified.


Creating a document

  1. Select the “Documents” tab.

  2. Click on “+ Create document” at the top right.

  3. By clicking on “More options” you will be able to select who will see the program when completed.

N.B.: This procedure means that each time this document is published, the people selected will see the program.

Did this answer your question?