By synchronizing your smartwatches and certain software with the Hexfit application, certain data can be collected in the Hexfit software in order to be analyzed by your professional.


Synchronization

In steps (Application):

  1. Go to the Menu (bottom right).

  2. Click on Settings.

  3. Click on the '' Synchro tab. Accounts''.

  4. Choose the account for which you want to sync.

  5. Click the button to the right of the item to synchronize.

  6. You will be redirected automatically to the website of the company in question (Google, Strava, Fitbit, Polar or MyFitnessPal).

    • Existing account: Enter your username and password.

    • New user: Create your account.

*** Synchronization must be done through an email.

Identification from an external site (ex: Facebook) is not supported by Hexfit.


Via a web browser (Google Chrome)

Instead of going through the application, it is possible to synchronize through Google Chrome. This can be useful for using a computer or a tablet for example.

  1. Click on the following address: app.myhexfit.com

  2. Log into your Hexfit customer account.

    • Use the same email and password as on the mobile app.

  3. Go to your settings (Click on your name at the top right of the page).

  4. Choose the "Accounts" option at the top of the page.

  5. Click "Connect" to the right of the desired option.

  6. You will be redirected automatically to the website of the company in question (Google, Strava, Fitbit, Polar or MyFitnessPal).

    • Existing account: Enter your username and password.

    • New user: Create your account.

*** Synchronization must be done through an email.

Identification from an external site (ex: Facebook) is not supported by Hexfit.


What the professional will be able to see

  1. Choose the desired customer;

  2. Click on the "Activities" tab;

  3. Choose the desired activity.

  4. Synchronized items will be displayed if the activity is synchronized using a watch or connected software.


⚠️ Important

Only data saved after synchronization will be imported into Hexfit.

Also note that each watch sends us a certain amount of data. Some companies therefore allow us to syncronize all of the data analyzed and others only a limited amount.


Further information

  • To see the list of devices that can be synced with Hexfit, click here.

  • For solutions to connection problems with Polar, click here.

  • For solutions to connection issues with Fitbit, click here.

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