By synchronizing your smartwatches and certain software with the Hexfit application, certain data can be collected in the Hexfit software in order to be analyzed by your professional.
Synchronization
In steps (Application):
Go to the Menu (bottom right).
Click on Settings.
Click on the ''Synchro” tab.
Choose the account for which you want to sync.
Click the button to the right of the item to synchronize.
You will be redirected automatically to the website of the company in question (Google, Strava, Fitbit or Polar).
Existing account: Enter your username and password.
New user: Create your account.
*** Synchronization must be done through an email.
Identification from an external site (ex: Facebook) is not supported by Hexfit.
Via a web browser (Google Chrome)
Instead of going through the application, it is possible to synchronize through Google Chrome. This can be useful for using a computer or a tablet, for example.
Click on the following address: app.myhexfit.com
Log into your Hexfit customer account.
Use the same email and password as on the mobile app.
Go to your settings (Click on your name at the top right of the page).
Choose the “Accounts” option at the top of the page.
Click “Connect” to the right of the desired option.
You will be redirected automatically to the website of the company in question (Google, Strava, Fitbit ou Polar).
Existing account: Enter your username and password.
New user: Create your account.
*** Synchronization must be done through an email.
Identification from an external site (ex: Facebook) is not supported by Hexfit.
What the professional will be able to see
Choose the desired customer;
Click on the “Activities” tab;
Select the desired activity.
Synchronized items will be displayed if the activity is synchronized using a watch or connected software.
⚠️ Important
Only data saved after synchronization will be imported into Hexfit.
Also note that each watch sends us a certain amount of data. Some companies therefore allow us to synchronize all the data analyzed, and others only a limited amount.
Further information
To see the list of devices that can be synced with Hexfit, click here.
To learn more about Strava, click here.
For solutions to connection problems with Polar, click here.
For solutions to connection issues with Fitbit, click here.