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How to send a message to all your clients
How to send a message to all your clients

To send a message to all your customers at the same time, you will have to use a group.

Mathieu Gagné avatar
Written by Mathieu Gagné
Updated over a week ago

To send a message to all your clients, you will need to add them all in the same group and use the “chat” bubble from this group.


N.B.: Even if they are added to a group, clients keep their individual files.


Group confidentiality

Groups are always confidential. Members of a group do not see who the other members of that group are.

The only way for them to know they are in a group is if you communicate with all members using messaging. When a client replies to this message, everyone else in the group will see their response. This message can only be sent by one of the active participants of the group.


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