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Everything You Need to Know About the Appointment Scheduling Tool

Hexfit offers an appointment scheduling tool with certain plans. This article will explain how to set it up and how to use it afterward.

Written by Mathieu Gagné

Step 1: Set Your Availability and Preferences

In your settings, you can specify the time periods you want to make available for appointments.

You can also choose your preferred settings (notice period, reminders, cancellation policy, etc.).

You’ll find more information in this article.

💡 Tip

You can also sync your Google or Microsoft calendar to make it easier to manage your availability.

Note that your client can do the same, since the system will select a time when you both have availability.

This step is optional because, by default, the client will be considered available at all times.


Step 2: Create a template event

To allow your clients (and professionals) to book appointments, you need to create template events.

You’ll find more information in this article.


Step 3: Schedule an Appointment

From a business account, you can create appointments with clients.

To do this:

  • Go to the “Appointments” tab.

  • Click “Add an Appointment” or the desired date.

  • Enter the first few letters of the client’s name, then select the client you want to schedule the appointment with.

  • Select the desired appointment template.

  • Select a date and time.

If you want your client’s availability to be considered, check the “Customer Availability” box.

(Optional) Add or edit the appointment description.


Appointment Confirmation

As a professional, you will receive an email confirming the appointment.

You will also receive an email if it is deleted.


Canceled Appointments

By default, appointments will display an icon.

Those that are “canceled” will have an X to their left.

You can also confirm by clicking on the event.


Booking an Appointment from the Client’s Perspective

The client can book appointments in two ways:

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